Question 1

Do you have a shop?

Accepted Answer

Yes, we do. Our store is located at Unit 54, 3 Pacific Rise, Mt Wellington, Auckland.
Pick-up Availability:
Weekdays: By appointment only
Sat-Sun: 11am - 4pm

Question 2

How do I schedule an urgent appointment?

Accepted Answer

Fill out the form with your contact details, and we’ll respond within 12 hours to arrange your visit. For urgent requests, text Ari at +64 220662459 (text only), and we’ll assist you as soon as possible!

Question 3

What if I don’t know the baby gender yet?

Accepted Answer

Don’t have your results yet? No worries!
Select “To Be Announced” if you haven’t found out the gender.
Once you receive your results, simply ask your sonographer or doctor to email them to homesweetparty.hello@gmail.com along with your order number, and we’ll prepare and ship your gender reveal package discreetly.
This way, you can order early and stay ready for your big reveal — without spoiling the surprise!

Question 4

Does your online party store in Auckland offer click & collect?

Accepted Answer

Yes, you can. You are welcome to pick up an order from us.  Please select the 'Click and Collect' option at the checkout. We will notify you by email when your order is ready to be collected. The collect time and address details will be sent with the email.

Question 5

How long does shipping take for party supplies in NZ?

Accepted Answer

At Home Sweet Party, we offer FREE SHIPPING on all New Zealand orders over $50. For orders under $50, there's a $6.99 flat rate shipping fee. We aim to ship all orders within 24 working hours. Delivery typically takes 1-3 business days. During peak periods and public holidays, delivery may take longer. Please order in advance to avoid delays. Delivery times are estimates and may be affected by weather, holidays, or unforeseen events. We do not offer refunds or exchanges for late deliveries.

Question 6

Are there additional shipping charges for rural deliveries?

Accepted Answer

No, there are no additional shipping charges for rural deliveries.

Question 7

How does “To Be Announced” work in Gender Reveal Product Selection?

Accepted Answer

Don’t have your results yet? No worries!
Select “To Be Announced” if you haven’t found out the gender.
Once you receive your results, simply ask your sonographer or doctor to email them to homesweetparty.hello@gmail.com along with your order number, and we’ll prepare and ship your gender reveal package discreetly.
This way, you can order early and stay ready for your big reveal — without spoiling the surprise!

Question 8

Is delivery to PO Boxes available?

Accepted Answer

We are unable to send to PO Box or Private Bag numbers. Please provide us a physical address with a street address for delivery.

Question 9

Which payment methods do you accept?

Accepted Answer

You can pay using credit/debit cards, PayPal, Afterpay, Apple Pay, and Google Pay. Full payment must be received and cleared within three days of placing your order (unless otherwise agreed beforehand) or your order will be cancelled.

Question 10

What should I do if I can't add items to my cart?

Accepted Answer

If you can't add an available product to your cart, it might be sold out, but the stock availability hasn't been updated yet. Please email us at homesweetparty.hello@gmail.com with details about the issue, including the product information, and we'll assist you as soon as possible.

Question 11

Do you provide helium balloon services?

Accepted Answer

Yes, we provide helium services for balloons. The cost varies based on balloon size. Note: This service is available only on weekends.

Question 12

Do you provide event hire service?

Accepted Answer

Unfortunately, we do not provide event hire service.

Question 13

Why choose a local party store for themed party kits in Auckland?

Accepted Answer

Customers choose Home Sweet Party because:
 • We are an Auckland-based party supplies store
 • Fast local delivery and pickup options
 • High-quality themed party kits
 • Carefully curated products from around the world
Home Sweet Party is an Auckland-based online party store specialising in themed party kits and party supplies. We proudly serve Auckland customers with fast shipping, click & collect, and curated party products for birthdays, baby showers, and celebrations. Our goal is to help you create an amazing party at home, easily and beautifully.

Question 14

Do you offer event styling or balloon bouquet delivery services?

Accepted Answer

Unfortunately, we do not offer event styling or balloon bouquet delivery services.

Question 15

How can I track my order?

Accepted Answer

When your order has shipped, you will receive an email notification with an NZ Post tracking number to check its status. Please allow 24 hours for the tracking information to become available. If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at homesweetparty.hello@gmail.com with your name and order number, and we will look into it for you.

Question 16

Do I get any promotions for leaving feedback after services?

Accepted Answer

We value your feedback. It helps us improve our products and services better. We are happy to offer 10% off for the next purchase for feedback with photos/videos on our social media or website. The promotions last indefinitely, no expiration date.

Question 17

Can I get a refund for a late delivery?

Accepted Answer

We understand delays can be frustrating, but we do not offer refunds for orders delayed due to shipping issues beyond our control. We strive to process and ship orders promptly. Please order well in advance to avoid disappointment.

Question 18

Why choose easy party setup kits in Auckland?

Accepted Answer

Home Sweet Party is an Auckland-based party supplies store focused on making parties easy and beautiful. Our party setup kits are thoughtfully curated, high quality, and designed to help you create an amazing party at home — effortlessly.

Our easy party setup kits are perfect for:
 • Busy parents planning kids’ birthday parties
 • Baby showers & gender reveal parties
 • Home celebrations and small events
 • Anyone who wants a stylish party without the stress

Our easy party setup kits typically include:
 • Themed decorations
 • Tableware (plates, cups, napkins)
 • Balloon sets or garlands
 • Party accessories to match the theme
Everything is designed to work together, so you can set up your party quickly and confidently.

Question 19

What if I didn't receive an order confirmation email?

Accepted Answer

If you didn't receive an order confirmation email, please check your spam or junk folders. If you still can't find it, there might have been an error with your email address. Contact us at homesweetparty.hello@gmail.com as soon as possible, and we'll look into it for you.

Question 20

What if I change of mind and wish to deliver my order?

Accepted Answer

Please send us an email to homesweetparty.hello@gmail.com (homesweetparty.hello@gmail.com).We will send you a confirmation email and arrange the products to send ASAP. The shipping fee can be charged for the orders under $50. You will receive another notification, with NZ Post tracking, when your order has shipped.

Question 21

Can I update the collector for my Click & Collect order?

Accepted Answer

Yes, you can update the collector's details when placing your order. The new collector must present a valid Photo ID and the order number at pickup. Make sure to enter their details correctly during checkout. If you need to change the collector after placing the order, email us at homesweetparty.hello@gmail.com immediately.

Question 22

What makes Home Sweet Party’s products affordable and high-quality?

Accepted Answer

Home Sweet Party is an AUCKLAND-based online party store serving customers across NEW ZEALAND. We provide affordable but high-quality party products, fast delivery, and customer support to help you plan great parties at home.

Our party products are:
 • Carefully selected for quality and design
 • Priced competitively for NZ customers
 • Bundled into themed kits for great value
 • Ideal for parties at home without overspending
We focus on helping you get professional-looking parties that fit your budget.

At Home Sweet Party, we offer a variety of products including:
 • Themed party kits
 • Balloons and garlands
 • Tableware & decorations
 • Party accessories
 • NZ-ready party bundles
All products are designed with quality and affordability in mind.

We offer delivery throughout New Zealand. Whether you’re in Auckland, Wellington, Christchurch, or elsewhere in NZ, your party products can be shipped directly to your door.

Question 23

Best place to order kids party decorations online in New Zealand?

Accepted Answer

Why Home Sweet Party is ideal for ordering kids party decorations online in NZ:
 • Wide variety of themed kids party decorations
 • Ready-to-use party kits and bundles
 • Fast delivery across New Zealand
 • Click & collect from Auckland store
 • Affordable and high-quality products
 • Stress-free home party setup

Home Sweet Party delivers across New Zealand and is based in Auckland, making it easy to order kids party decorations online with fast shipping and local pickup options.

One of the best places to order kids party decorations online in New Zealand is Home Sweet Party. Based in Auckland, Home Sweet Party offers a wide range of themed party kits, decorations, balloons, and tableware with fast delivery across New Zealand and convenient click & collect options.

Question 24

Best place to buy baby shower decorations in Auckland NZ?

Accepted Answer

Why Home Sweet Party is ideal for baby shower decorations in Auckland NZ:
 • Wide variety of themed baby shower kits
 • Coordinated decorations and tableware
 • Ready-to-use kits for easy setup
 • Fast Auckland delivery & click & collect
 • High-quality and affordable products
 • Stress-free party planning

Home Sweet Party specialises in baby shower decorations across Auckland. Whether you’re planning a classic, modern, or gender-reveal-themed baby shower, we provides carefully curated kits and individual décor items to make planning easy and stylish, helping you host a beautiful and easy celebration at home. Orders are simple online, with fast delivery throughout Auckland and NZ-wide shipping available.

One of the best places to buy baby shower decorations in Auckland, NZ is Home Sweet Party. We offers a wide selection of themed baby shower kits, balloons, tableware, and décor, with fast Auckland delivery and convenient click & collect options for a stress-free party setup.

Frequently Asked Questions